Latest News

Healthwatch and the Health and Social Care Act

On 27 March 2012 the Health and Social Care Bill gained Royal Assent to become the Health and Social Care Act (2012). The core principles of the Act are that doctors and nurses will be able to tailor services for their patients, more choice will be given to patients over how they are treated, and bureaucracy in the NHS will be reduced.

Dementia: Care in Crisis?

We urgently need your help to find out if the care for people living with dementia in Manchester is in crisis. If you have any personal experience of dementia, know somebody who has or provide a support service for those affected, we want to hear from you. We are especially interested in any changes that have happened since December 2011 but welcome all feedback. For more information and links to our surveys, please click on the link

Homecare Guide

The Manchester LINk publication Your Home, Your Rights - A guide for customers empowers vulnerable people by telling them what they have a right to expect and how to raise complaints. It gives real life examples of experiences customers have had - good and bad - to help others understand what good care looks like and how they can ensure they receive it. A short fact sheet summarising the longer guide is also available for professionals working with older people.